Hello to everyone :)
I would like to ask for your help ...
Today I upgraded my phone ( z3 compact) to marshmallow and consequently I did a factory data reset.
When I try to do a restore of whatsapp chat from google drive it appears this message " impossible to restore messages , check the Internet connection on your phone and tap Retry to restore " and every time I try to tap Retry It always appears the same message even if my connection goes normally and it works with any app .
What can I do? whatsapp find the backup but i can't restore it.
Thanks to everyone in advance and sorry for my bad english :)
I would like to ask for your help ...
Today I upgraded my phone ( z3 compact) to marshmallow and consequently I did a factory data reset.
When I try to do a restore of whatsapp chat from google drive it appears this message " impossible to restore messages , check the Internet connection on your phone and tap Retry to restore " and every time I try to tap Retry It always appears the same message even if my connection goes normally and it works with any app .
What can I do? whatsapp find the backup but i can't restore it.
Thanks to everyone in advance and sorry for my bad english :)
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